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Telephonic Care Navigator

Optum/UHG · Jefferson City, Missouri, United States · US

Other
Remote
Pharmacist
Demand65
Career growth50
Healthcare fit40
Remote potential90
5-year outlook
Likely entry-level hourly pay with modest increases; advancement may require additional credentials or moving into care management, quality, or payer operations leadership.
Clinical license
Not required
Applicant reach
broad
Seniority
entry
Employment type
–
Date found
2026-10-20

Intelligence details

Flexible work details

Eligible countries
United States
Profession fit
Pharmacist
Rate period
Hourly

Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.

Why this is worth applying to

Worth applying only if you need an entry point into payer care navigation; clinicians with advanced degrees may find it underutilizes their clinical training.

Who should apply

Healthcare graduates, IMGs, and allied health professionals seeking remote payer-side experience in care coordination and member outreach.

CV angle

Highlight telephonic customer service, healthcare/insurance exposure, patient education, appointment scheduling, SDOH resource linkage, HIPAA compliance, Microsoft Office, and metrics-driven performance; reframe clinical experience as care coordination and member support, not diagnosis.

Skills to highlight

  • Telephonic outreach
  • Care coordination
  • Patient education
  • Social determinants of health
  • HIPAA compliance
  • Customer service
  • Microsoft Office
  • Community resource navigation

Role summary

Remote telephonic care navigator contacting DSNP/CSNP members to educate on care gaps, schedule provider appointments, link to community resources, and support access to a PCP while meeting call center quality and performance metrics.

We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.