Legal

Price and payments

Made by Doc is free for job seekers. This page explains what that means.

Last updated 8 September 2026

Free for job seekers

  • Searching the board, the open agent API, signing up, the profile questions, CV upload, saved roles and agent connections are all free.
  • There are no plans, subscriptions or document allowances for job seekers.
  • Earlier paid plans have ended. No further charges are made.

We never ask you for payment

Nobody from Made by Doc, and no recruiter you meet through us, should ask you for payment, bank details or government ID. If anyone does, do not pay and tell us.

Contact and dispute resolution

Questions, privacy requests, billing issues and complaints all go to support@madebydoc.com. We aim to send a first response within two business days, and to resolve privacy requests within 30 days.

If something goes wrong, please contact us first so we can try to fix it. Most issues are billing or data questions we can settle by email without any formal process.

This page describes how we actually operate today. It is written in plain language and is not a substitute for advice from your own lawyer or regulator.