Privacy Policy

What we collect

• Account details: email address, and password credentials or the sign-in provider you choose.
• Professional profile: profession, seniority, location and preferences you enter.
• CV text: the CV content you paste in, stored only after you agree to CV retention at sign-up.
• Career intent: your career goal text, target roles and timeline.
• Activity: roles you save and the status you set, and the AI agents you connect.
• Billing: plan, status and renewal dates. Card details are handled by our payment processor and never reach our systems.
• Technical: sign-in session data, your theme and cookie choices, and aggregate usage and error logs.

Why we use it

• To run your account and profile.
• To match roles to your profile answers, and to show your saved roles.
• To store the CV you upload and, only if you switch on recruiter contact, to let recruiters find you.
• To send the emails you signed up for, and service messages about your account.
• To keep the service secure, detect abuse and fix faults.

Your CV and connected agents

• Your CV is stored privately. Only you and the AI agents you connect can read it. We do not read, score, rewrite or generate it.
• Agent connection codes are stored only as a one-way hash. Disconnecting stops a code immediately.

Contact and dispute resolution

Questions, privacy requests, billing issues and complaints all go to support@madebydoc.com. We aim to send a first response within two business days, and to resolve privacy requests within 30 days.

If something goes wrong, please contact us first so we can try to fix it. Most issues are billing or data questions we can settle by email without any formal process.