Representative, Support Center II - Remote (Bilingual)
Molina Healthcare · United States · US
Other
Remote
Not yet analysed
Demand68
Career growth45
Healthcare fit48
Remote potential85
5-year outlook
Likely an entry-to-junior hourly payer support role with modest salary growth unless the person moves into payer operations, appeals, provider relations, or utilization review. Compensation should be verified against local market and Molina’s posted range.
Clinical license
Not required
Applicant reach
broad
Seniority
junior
Employment type
full-time
Date found
2026-10-29
Intelligence details
Flexible work details
- Engagement type
- Permanent
- Hours
- Full-time
- Eligible countries
- United States
- License jurisdiction
- US
- Rate period
- Annual
Listing via Himalayas.
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
Why this is worth applying to
Worth considering for clinicians or healthcare graduates who want a remote entry point into health-plan operations, especially if bilingual and interested in payer workflows. It is less compelling for clinicians seeking a clinically leveraged, high-growth non-clinical role.
Who should apply
Bilingual healthcare graduates, IMGs, early-career nurses, allied health professionals, or clinicians seeking remote payer experience in member/provider support, claims, appeals, or health-plan operations.
CV angle
Frame real clinical or healthcare experience around member/provider communication, HIPAA-compliant documentation, claims or insurance exposure, appeals/grievance handling, conflict resolution, multitasking across systems, and bilingual service if true. Emphasize measurable customer service outcomes, first-call resolution, and comfort with Microsoft Office and high-volume documentation.
Skills to highlight
- Customer service and de-escalation
- Call center or high-volume support
- Medicaid/Medicare/Marketplace knowledge
- Claims, authorizations, appeals, and grievances
- HIPAA confidentiality and documentation
- Provider and member communication
- Bilingual communication if applicable
- Microsoft Office and data entry
Role summary
A remote bilingual support-center representative role at Molina Healthcare handling member and provider inquiries across Medicaid, Medicare, and Marketplace lines. The job involves phone/chat/email support, claims and eligibility questions, appeals and grievances, documentation, escalation, and meeting call-quality and attendance metrics.
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