Remote Medical Customer Service Specialist
Community Health Systems · United States · US
Other
Remote
physician
Dentist
Demand68
Career growth35
Healthcare fit42
Remote potential100
5-year outlook
Entry-level hourly pay with modest progression unless promoted into patient access, team lead, or healthcare administration roles; no salary figures are stated in the posting.
Clinical license
Not required
Applicant reach
broad
Seniority
entry
Employment type
full-time
Date found
2026-10-24
Intelligence details
Flexible work details
- Engagement type
- Permanent
- Hours
- Full-time
- Eligible countries
- United States
- Profession fit
- physician, Dentist
- Rate period
- Annual
Listing via Himalayas.
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
Why this is worth applying to
Worth considering as a remote entry-level healthcare-adjacent job if you need income and customer service experience; less compelling for clinicians seeking a skill-leveraged non-clinical career.
Who should apply
Healthcare graduates, IMGs, and career changers with call-center or customer service experience who want remote entry-level health-system work; not ideal for licensed clinicians seeking informatics, research, strategy, or other clinical-adjacent professional roles.
CV angle
Frame real clinical or healthcare experience around patient communication, de-escalation, documentation, CRM/EHR use, scheduling or coordination, and meeting service metrics; do not present clinical credentials as required for this role.
Skills to highlight
- Customer service
- Patient communication
- CRM documentation
- Problem-solving
- Call center/help desk support
- Microsoft Office
- KPI adherence
- Multichannel support
Role summary
Fully remote entry-level customer service role handling patient/customer inquiries via phone, email, and chat, documenting interactions in a CRM, escalating complex issues, and meeting service KPIs for a health system shared services center.
We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.