Associate Director, Care Advocacy Behavioral Health Solutions
Optum/UHG · Greensboro, North Carolina, United States · US
Other
Remote
Nurse
Pharmacist
Demand70
Career growth72
Healthcare fit58
Remote potential95
5-year outlook
Senior leadership compensation in payer behavioral health operations is likely competitive, with growth tied to expanded operational scope, client performance, and enterprise behavioral health strategy. Exact salary is not stated in the posting.
Clinical license
Not required
Applicant reach
narrow
Seniority
senior
Employment type
–
Date found
2026-11-08
Intelligence details
Flexible work details
- Eligible countries
- United States
- Profession fit
- Nurse, Pharmacist
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
Why this is worth applying to
Worth considering for clinicians with substantial behavioral health operations, care management, or people-leadership experience. It is not a practical early-career non-clinical transition role.
Who should apply
Behavioral health nurse leaders, physician administrators with care management or payer operations experience, pharmacist care-management leaders, and clinical operations managers who have led teams, KPIs, quality, and member-support programs.
CV angle
Reframe real clinical and healthcare experience around operational leadership: team management, care coordination/navigation, behavioral health program delivery, service-level and quality metrics, regulatory compliance, workforce planning, cross-functional collaboration, member engagement, and executive reporting. Avoid presenting it as a direct clinical care role.
Skills to highlight
- Behavioral health operations leadership
- Care advocacy and care navigation program management
- Team leadership and workforce planning
- KPI, service-level, and quality performance management
- Regulatory compliance and audit readiness
- Cross-functional collaboration with clinical, product, network, and finance partners
- Member engagement and health outcomes improvement
- Executive reporting and client stakeholder management
Role summary
A senior operations leadership role at Optum/UHG overseeing behavioral health care advocacy, navigation, EAP, and member support teams. The Associate Director drives service levels, quality, workforce management, compliance, member satisfaction, client commitments, and cross-functional execution across commercial and government behavioral health populations.
We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.