Customer Service Representative
Empower AI Inc. · United States · US
Other
Remote
Not yet analysed
Demand55
Career growth35
Healthcare fit40
Remote potential25
Salary band
USD 15 – 20
5-year outlook
Entry-level call-center/medical-records pay with modest progression unless the person moves into HIM, utilization review, or health-informatics roles; exact salary is not stated.
Clinical license
Not required
Applicant reach
broad
Seniority
entry
Employment type
–
Date found
2026-10-19
Intelligence details
Flexible work details
- Engagement type
- Casual
- Hours
- Shift-based
- Eligible countries
- United States
- Rate period
- Hourly
Why this was classified this way
- casual
Listing via Himalayas.
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
Why this is worth applying to
Consider mainly as an entry-level healthcare-admin or call-center stepping stone. It is not a strong fit for licensed clinicians seeking a higher-skill non-clinical career move.
Who should apply
Healthcare graduates, allied health professionals, and entry-level candidates with customer-service or medical-records exposure who want a foot in the door in healthcare operations.
CV angle
Frame real healthcare or administrative experience around provider communication, medical-record handling, confidentiality, multi-line phone coverage, MS Office, and resolving documentation discrepancies; do not overstate clinical decision-making.
Skills to highlight
- Medical records retrieval
- Provider communication
- Customer service
- Call center operations
- MS Word/Excel
- Multi-line phone systems
- Documentation verification
- Confidentiality/HIPAA awareness
Role summary
Entry-level call-center role contacting providers to request, verify, and process medical record documentation for a government healthcare client.
We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.