Senior Associate, Client Success
Maven Clinic · New York, NY; Remote, US (Hub cities) · US
Digital Health
Remote/Hybrid — check advert
Dentist
Demand72
Career growth70
Healthcare fit68
Remote potential60
5-year outlook
Likely a solid digital-health client success path with progression toward strategic/enterprise account management or team lead. Compensation should grow with portfolio scope, renewals, and healthcare/SaaS experience, though exact salary depends on location and company band.
Clinical license
Not required
Applicant reach
moderate
Seniority
mid
Employment type
–
Date found
2026-11-05
Intelligence details
Flexible work details
- Side income
- Classified as side-income friendly
- Engagement type
- Contract
- Hours
- Variable hours
- Eligible countries
- United States
- Profession fit
- Dentist
Why this was classified this way
- Contract
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
Why this is worth applying to
Worth considering for clinicians who already have client-facing, account management, benefits, or healthcare operations experience and want a digital-health commercial role. Less suitable for clinicians with no customer success or account management exposure.
Who should apply
Nurses, doctors, pharmacists, and healthcare graduates with experience in healthcare operations, benefits, client services, customer success, implementation, account management, or employer/health plan engagement.
CV angle
Reframe real clinical and healthcare experience into client success language: stakeholder communication, patient/client education, utilization review, cross-functional collaboration, quality/satisfaction metrics, escalation management, and process improvement. Highlight any account management, benefits, SaaS, employer, health plan, or customer-facing work.
Skills to highlight
- Client relationship management
- Account management
- Customer success
- Utilization review
- Stakeholder communication
- Cross-functional collaboration
- Renewals and upsells
- Client insights and process improvement
Role summary
A digital-health client success role supporting SMB employer and channel-partner accounts, handling inbound client needs, engagement, utilization reviews, communications strategy, escalations, renewals, and cross-functional collaboration.
We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.