Technical Support Specialist
Heidi Health · Makati City · AU
Posted 60+ days ago
Health Tech
Remote
Not yet analysed
Demand70
Career growth65
Healthcare fit55
Remote potential70
5-year outlook
Moderate growth, with potential to move into support engineering or product roles. Salary likely competitive for tech support, but not as high as clinical roles.
Clinical license
Not required
Applicant reach
broad
Seniority
mid
Employment type
full-time
Date found
2026-09-06
Intelligence details
Why this is worth applying to
Consider if you have strong technical troubleshooting skills and want to work in health tech without direct patient care. The role offers exposure to AI healthcare products and direct interaction with clinicians.
Who should apply
Clinicians with IT/tech background, or those interested in health tech support and comfortable with complex technical problem-solving.
CV angle
Highlight clinical workflow understanding, ability to communicate with clinicians, and any technical skills like troubleshooting, API knowledge, or familiarity with healthcare software.
Skills to highlight
- troubleshooting
- communication
- technical documentation
- understanding of clinical workflows
- problem-solving
- customer support
Role summary
Technical support specialist for an AI scribe product, handling complex technical issues for clinicians and bridging frontline support with engineering.
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