Technical Support Analyst I
Suki AI · Bengaluru, Karnataka, India · US
Health Tech
On-site
physician
Demand72
Career growth65
Healthcare fit60
Remote potential80
5-year outlook
Entry-level technical support in health tech typically offers modest starting compensation, with meaningful increases possible through progression to Level 2 support, implementation, customer success, or product operations. Exact figures depend on location, company stage, and shift requirements.
Clinical license
Not required
Applicant reach
moderate
Seniority
entry
Employment type
–
Date found
2026-09-28
Intelligence details
Flexible work details
- Eligible countries
- United States
- Profession fit
- physician
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
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Sign in to startWhy this is worth applying to
Worth considering for tech-savvy clinicians who want a foot in the door at a healthcare AI company without direct patient care. It is less suitable for clinicians seeking high autonomy, clinical leadership, or immediate high compensation.
Who should apply
Doctors, nurses, IMGs, and healthcare graduates with strong customer service skills, comfort with technology, and interest in health tech support or implementation. Especially suited to those seeking remote entry-level roles and willing to learn SaaS troubleshooting.
CV angle
Reframe clinical experience around user support, clear communication, documentation, EHR/EMR familiarity, privacy compliance, and cross-functional collaboration. Highlight any experience troubleshooting software, helping colleagues with technology, managing patient or colleague concerns, and working under protocols.
Skills to highlight
- Technical Troubleshooting
- Customer Support
- Ticketing Systems
- Log Analysis
- Healthcare Data Privacy and HIPAA
- Clear Written and Verbal Communication
- Documentation and Knowledge Base Writing
- Cross-Functional Collaboration
Role summary
First-line technical support analyst for Suki AI, a healthcare AI documentation platform. The role involves responding to customer issues via chat, email, and tickets, troubleshooting application and integration problems, escalating complex cases, and maintaining support documentation.
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