Solutions Analyst - (EHR Support, West Coast)
PointClickCare · US · CA
Posted 60+ days ago
Health Tech
Remote/Hybrid — check advert
Not yet analysed
Demand80
Career growth70
Healthcare fit85
Remote potential80
5-year outlook
Support analyst roles in health tech typically see steady progression, with potential to move into implementation, product, or higher-level support roles. Salary growth is moderate, with increases as technical and domain expertise expand.
Clinical license
Not required
Applicant reach
broad
Seniority
entry
Employment type
full-time
Date found
2026-08-26
Intelligence details
Why this is worth applying to
This is an excellent entry point for clinicians with EHR experience who want to move into health tech. The role leverages clinical knowledge while building technical support skills, and PointClickCare is a reputable company in the long-term care space.
Who should apply
Nurses, allied health professionals, and doctors with hands-on EHR experience who enjoy problem-solving and customer service. Also suitable for healthcare graduates with strong technical aptitude.
CV angle
Highlight clinical workflow knowledge, EHR proficiency (e.g., PointClickCare, Epic, Cerner), and experience training or supporting colleagues on clinical software. Emphasize communication skills and ability to translate clinical needs to technical solutions.
Skills to highlight
- EHR proficiency
- Clinical workflow understanding
- Customer service
- Problem-solving
- Technical troubleshooting
- Communication
- Documentation
- Team collaboration
Role summary
A Solutions Analyst provides end-user support for PointClickCare's EHR platform, assisting healthcare professionals with technical issues. The role is remote but requires occasional travel for team events, and is ideal for clinicians transitioning into health tech support.
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