Software Engineer
Optum/UHG · Basking Ridge, New Jersey, United States · US
Health Tech
Remote
Not yet analysed
Demand70
Career growth60
Healthcare fit45
Remote potential70
5-year outlook
Competitive for tech support roles, but likely lower than software engineering; growth into engineering or management could increase earnings.
Clinical license
Not required
Applicant reach
broad
Seniority
mid
Employment type
–
Date found
2026-09-22
Intelligence details
Why this is worth applying to
Clinicians with IT support or health tech experience may find this a viable entry into healthcare technology, but it requires strong technical skills and tolerance for on-call work.
Who should apply
Healthcare professionals with prior IT support, systems administration, or health tech experience; those interested in operational roles in healthcare technology.
CV angle
Highlight any technical troubleshooting, incident management, vendor coordination, and healthcare domain knowledge; emphasize problem-solving and communication skills.
Skills to highlight
- Troubleshooting
- Incident Management
- Vendor Management
- Communication
- AWS
- Contact Center Technologies
- Root Cause Analysis
- Operational Support
Role summary
A production support engineer for contact center platforms (Amazon Connect, NICE CXOne) at Optum, ensuring stability and resolving incidents in a healthcare technology environment.
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