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Patient Services Representative

Optum/UHG · Muncie, Indiana, United States · US

Hospital Administration
–
Pharmacist
Dentist
Demand60
Career growth30
Healthcare fit30
Remote potential–
5-year outlook
Stable but modest hourly wage growth; likely remains in the $16–$29/hour range with experience, with limited upside without moving into management, billing, or coding.
Clinical license
Not required
Applicant reach
broad
Seniority
entry
Employment type
–
Date found
2026-10-06

Intelligence details

Flexible work details

Eligible countries
United States
Profession fit
Pharmacist, Dentist
Rate period
Hourly

Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.

Why this is worth applying to

Not recommended for licensed clinicians seeking career advancement; may be suitable for healthcare graduates or IMGs needing entry-level US healthcare experience.

Who should apply

Healthcare graduates, IMGs, or allied health professionals seeking entry-level administrative experience in a US healthcare setting; not ideal for licensed doctors or nurses.

CV angle

Highlight any patient-facing experience, familiarity with medical terminology, EHR/EPIC, scheduling, insurance verification, and cash handling. Frame clinical rotations or internships as evidence of healthcare environment familiarity and patient communication.

Skills to highlight

  • Patient communication
  • Customer service
  • Medical terminology
  • Scheduling
  • Medical records management
  • Insurance verification
  • Cash handling
  • EPIC/EHR

Role summary

Front-desk administrative role in a medical office, greeting patients, managing appointments, collecting payments, and maintaining medical records for Optum/UHG.

We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.