Senior Member Services Specialist
Maven Clinic · Remote · US
Posted 60+ days ago
Health Tech
Remote
Not yet analysed
Demand65
Career growth60
Healthcare fit70
Remote potential80
5-year outlook
Salaries for member services specialists in health tech typically range from $40k-$60k, with senior roles potentially higher. Growth may lead to management or operations roles.
Clinical license
Not required
Applicant reach
broad
Seniority
senior
Employment type
–
Date found
2026-09-06
Intelligence details
Why this is worth applying to
For clinicians, this role offers a low-barrier entry into health tech operations, leveraging clinical knowledge to handle complex member cases. It's a good stepping stone if you're interested in patient advocacy or digital health, but be prepared for high-stress interactions and shift work.
Who should apply
Nurses, allied health professionals, healthcare graduates, or doctors looking to transition into patient advocacy, member services, or health tech operations.
CV angle
Highlight clinical knowledge, understanding of insurance and patient needs, communication skills, and ability to handle complex cases. Emphasize experience with patient education, care coordination, and navigating healthcare systems.
Skills to highlight
- patient advocacy
- claims and appeals
- insurance knowledge
- communication
- problem-solving
- empathy
- healthcare terminology
Role summary
A senior member services specialist at Maven Clinic handles complex and sensitive member cases, including appeals, denied claims, and coverage issues, providing support via phone and writing.
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