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IT Support Specialist II

Hims & Hers · Menlo Park, California · US

Health Tech
Remote
Dentist
Demand70
Career growth55
Healthcare fit20
Remote potential70
5-year outlook
Stable but moderate salary growth typical for IT support; advancement into systems administration or IT management can improve earnings. Compensation varies by location and experience.
Clinical license
Not required
Applicant reach
narrow
Seniority
mid
Employment type
full-time
Date found
2026-10-27

Intelligence details

Flexible work details

Engagement type
Permanent
Hours
Full-time
Eligible countries
United States
Profession fit
Dentist

Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.

Why this is worth applying to

Clinicians with a strong IT background or desire to pivot into health tech IT support may find this a foot in the door, but it does not leverage clinical skills and requires prior IT experience.

Who should apply

Clinicians with prior IT helpdesk or desktop support experience, or those with a strong interest in health tech IT operations and relevant certifications.

CV angle

Highlight any experience with electronic health records (EHR) systems, troubleshooting clinical software, device management, or IT support in clinical settings. Emphasize customer service, problem-solving, and familiarity with enterprise tools like Microsoft 365, Google Workspace, and ticketing systems.

Skills to highlight

  • IT troubleshooting
  • Microsoft 365
  • Google Workspace
  • MDM (JAMF/Intune)
  • Endpoint security
  • Customer service
  • Ticketing systems
  • Hardware/software support

Role summary

Provide Tier 2 IT support for a remote-first healthcare technology company, managing hardware, software, and device security across enterprise platforms.

We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.