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IT Support Engineer II

Collective Health · San Francisco, CA · US

Posted 60+ days ago

Health Tech
On-site
Not yet analysed
Demand60
Career growth50
Healthcare fit25
Remote potential20
5-year outlook
Competitive for IT support roles, with potential to advance into senior IT or systems administration positions. Salary growth is moderate and depends on location and additional technical certifications.
Clinical license
Not required
Applicant reach
broad
Seniority
mid
Employment type
–
Date found
2026-08-26

Intelligence details

Why this is worth applying to

Only consider if you have hands-on IT support experience and are looking to move into health tech. Otherwise, focus on roles that leverage clinical knowledge directly.

Who should apply

Clinicians with prior IT support experience or strong technical aptitude, particularly those who have managed EHR systems, telehealth platforms, or medical device troubleshooting in clinical settings.

CV angle

Highlight any IT troubleshooting, system administration, or technology management experience from clinical settings, such as managing EHR systems, supporting telehealth tools, or coordinating device security. Emphasize customer service skills and ability to document processes.

Skills to highlight

  • Troubleshooting
  • macOS/Windows administration
  • MDM management
  • Scripting (Bash/Python/PowerShell)
  • Documentation
  • Customer service
  • Security awareness

Role summary

IT Support Engineer II at Collective Health provides technical support to employees, manages hardware/software lifecycles, and ensures security compliance in a health tech environment.

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