Infrastructure Technology Support Technician
Optum/UHG · Minneapolis, Minnesota, United States · US
Health Tech
Remote
Not yet analysed
Demand55
Career growth42
Healthcare fit30
Remote potential15
5-year outlook
Stable demand for IT support roles, but pay progression likely depends on moving into systems administration, cloud, cybersecurity, or health IT specialties. Exact salary is not stated in the posting.
Clinical license
Not required
Applicant reach
narrow
Seniority
mid
Employment type
–
Date found
2026-10-21
Intelligence details
Flexible work details
- Eligible countries
- United States
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
Why this is worth applying to
Consider only if you already have hands-on IT helpdesk, desktop support, or infrastructure experience and want a healthcare-adjacent IT role. Most clinicians without IT experience should not prioritize this unless using it as a deliberate health-tech pivot.
Who should apply
Clinicians with prior IT support, helpdesk, biomedical equipment, or health IT experience; health informatics graduates; allied health professionals with strong technical troubleshooting backgrounds.
CV angle
Frame any real experience supporting EHRs, clinical devices, hardware rollouts, software troubleshooting, HIPAA-compliant documentation, training staff, or managing service tickets. Emphasize SLA adherence, customer support, asset tracking, and cross-functional coordination without overstating technical infrastructure experience.
Skills to highlight
- Desktop and hardware troubleshooting
- Software and network connectivity support
- Service request and SLA management
- Asset management and documentation
- Customer service and technical training
- Mobile device and peripheral support
- Root cause analysis
- Cross-functional coordination
Role summary
Regional IT field support technician at Optum/UHG responsible for desktop, telecom, network, mobile device, and hardware/software support, including service requests, installations, asset management, escalations, mentoring, and 24x7 on-call rotation.
We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.