Healthcare Customer Service Representative | Remote
Carenet Health · United States · US
Sales
Remote
physician
Dentist
Demand68
Career growth30
Healthcare fit30
Remote potential95
Salary band
USD 15 – 15
5-year outlook
Entry-level remote customer service pay with limited salary progression unless moving into team lead, operations, or healthcare engagement management. Clinicians should not expect this role to materially increase clinical or non-clinical career leverage.
Clinical license
Not required
Applicant reach
broad
Seniority
entry
Employment type
full-time
Date found
2026-10-21
Intelligence details
Flexible work details
- Engagement type
- Permanent
- Hours
- Full-time
- Eligible countries
- United States
- Profession fit
- physician, Dentist
- Rate period
- Hourly
Listing via Himalayas.
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
Why this is worth applying to
Consider mainly as short-term remote income or a foot-in-the-door healthcare-adjacent job. It is not a strong strategic move for licensed clinicians seeking to leverage clinical expertise into higher-value non-clinical careers.
Who should apply
Healthcare graduates, IMGs awaiting licensure, career changers needing remote entry-level work, or candidates with customer service experience who want healthcare-adjacent employment.
CV angle
Reframe real clinical or healthcare experience as patient/member engagement, empathetic communication, scheduling support, health benefits education, conflict resolution, and adherence encouragement. Highlight Microsoft Outlook/Word, data entry, CRM or scheduling systems, call metrics, and ability to handle sensitive conversations.
Skills to highlight
- Patient/member communication
- Outbound call engagement
- Customer service
- Rapport building
- Scheduling and rescheduling
- Microsoft Outlook and Word
- Data entry and screen navigation
- Conflict resolution and objection handling
Role summary
Remote healthcare customer service role making outbound calls to health plan members to explain healthcare programs, encourage scheduling of care assessments, address concerns, and meet productivity and engagement targets.
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