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Head of Customer Education

Heidi Health · Melbourne · AU

Posted 60+ days ago

Health Tech
Hybrid
Not yet analysed
Demand80
Career growth85
Healthcare fit85
Remote potential70
5-year outlook
Leadership role in a fast-growing health tech startup; compensation likely includes base salary plus equity, with potential for significant growth as the company scales.
Clinical license
Not required
Applicant reach
moderate
Seniority
lead
Employment type
full-time
Date found
2026-08-26

Intelligence details

Why this is worth applying to

Clinicians with experience in training, education, or customer success should consider this role as a high-impact opportunity to leverage clinical knowledge in a non-clinical setting. It offers the chance to shape how AI is adopted in healthcare globally.

Who should apply

Clinicians who have transitioned to customer success, education, or training roles, or those with strong interest in health tech and AI, particularly those with experience across multiple clinical settings.

CV angle

Highlight clinical experience, deep understanding of clinical workflows, any training or teaching experience, and ability to translate clinical needs into product education. Emphasize leadership in cross-functional teams and change management.

Skills to highlight

  • Customer education
  • eLearning development
  • Change management
  • Healthcare workflows
  • Stakeholder management
  • Training
  • Product adoption

Role summary

Lead customer education for an AI scribe company, building scalable training programs for healthcare organizations and providers to drive adoption and commercial outcomes.

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