Sr. Director, Retrieval Operations (Call Center & Workforce Operations)
Datavant · United States · US
Health Tech
Remote
Not yet analysed
Demand68
Career growth62
Healthcare fit32
Remote potential55
Salary band
USD 181k – 200k
5-year outlook
Senior director compensation in health-tech operations is likely competitive and may include bonus or equity, but exact figures depend on location, scope, and company band; no salary is stated.
Clinical license
Not required
Applicant reach
narrow
Seniority
executive
Employment type
full-time
Date found
2026-10-24
Intelligence details
Flexible work details
- Engagement type
- Contract
- Hours
- Variable hours
- Eligible countries
- United States
- Rate period
- Annual
Why this was classified this way
- contract
Listing via Himalayas.
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
Why this is worth applying to
Worth considering only for clinicians who already have senior call center, workforce management, or healthcare data operations leadership experience; a clinical CV alone will not meet the bar.
Who should apply
Clinicians with operational leadership in call centers, workforce management, payer/provider data retrieval, or health-tech operations; physician or nurse leaders with large-team, P&L, vendor, or transformation experience.
CV angle
Frame clinical leadership as operational leadership: staffing and scheduling, capacity planning, quality and compliance, vendor/global partner management, SLA delivery, automation/AI adoption, and cross-functional work with product, engineering, finance, and client teams. Quantify throughput, cost-to-serve, and service outcomes only where real evidence exists.
Skills to highlight
- Call center operations
- Workforce management
- Capacity planning and demand forecasting
- Provider outreach operations
- Vendor and global partner management
- Process automation and AI adoption
- Cross-functional executive leadership
- SLA, quality, and compliance
Role summary
Senior executive role leading Datavant's payer retrieval call center and workforce operations, including onshore/offshore provider outreach, capacity planning, vendor performance, and AI/automation-enabled transformation.
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