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Director Client Outcomes - Remote US

Smile Digital Health · US · CA

Health Tech
Remote
Not yet analysed
Demand78
Career growth72
Healthcare fit58
Remote potential95
5-year outlook
Director-level health-tech client success roles typically offer competitive base plus variable compensation, with pay tied to portfolio retention and expansion. The outlook is solid but varies with payer IT budgets and prior account leadership experience.
Clinical license
Not required
Applicant reach
narrow
Seniority
lead
Employment type
full-time
Date found
2026-11-05

Intelligence details

Flexible work details

Engagement type
Permanent
Hours
Full-time
Eligible countries
Canada

Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.

Why this is worth applying to

Worth considering if you have payer/health-tech client success, account management, or implementation leadership experience and want to leverage clinical workflow knowledge commercially. Otherwise, it is a high-bar director role rather than an entry point.

Who should apply

Physicians, nurses, or pharmacists with health plan, health IT, informatics, consulting, or client-success/account-management experience, especially those familiar with FHIR/interoperability and payer operations.

CV angle

Frame clinical and operational experience as stakeholder management, payer/provider workflow expertise, data interoperability, quality improvement, and cross-functional leadership. Quantify retention, expansion, implementation, or process-improvement outcomes where real, and mirror language around client outcomes, portfolio financial health, and technical deployment.

Skills to highlight

  • Client success and account management
  • US health insurance and payer operations
  • FHIR and healthcare interoperability
  • Portfolio retention and strategic expansion
  • Financial health and P&L awareness
  • Technical deployment and implementation
  • Cross-functional stakeholder management
  • Healthcare data management

Role summary

Director-level client success and account leadership role for a FHIR-based health data platform, owning financial health, retention, and strategic expansion for major US health insurance clients while aligning business goals with technical deployments.

We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.