Customer Systems Lead
Heidi Health · Melbourne · AU
Posted 60+ days ago
Health Tech
Hybrid
Not yet analysed
Demand80
Career growth80
Healthcare fit65
Remote potential60
5-year outlook
Competitive for health tech operations roles, with potential for growth as the company scales. Exact figures depend on location and experience.
Clinical license
Not required
Applicant reach
moderate
Seniority
lead
Employment type
full-time
Date found
2026-08-26
Intelligence details
Why this is worth applying to
Clinicians with systems/ops experience should apply—this is a chance to leverage clinical insight in a high-growth health tech company. Those without such experience may find the barrier too high.
Who should apply
Doctors, nurses, or allied health professionals who have transitioned into operations, revenue ops, or systems administration, and are comfortable with CRM and support tools.
CV angle
Highlight clinical workflow understanding, process improvement, and any experience with EHRs, healthcare data, or cross-functional collaboration. Emphasize systems thinking and ability to reduce administrative burden.
Skills to highlight
- Systems thinking
- CRM experience
- Automation
- Data analysis
- Cross-functional collaboration
- Healthcare domain knowledge
- Process improvement
Role summary
Lead the customer systems ecosystem at a health tech company, owning CRM, support tooling, integrations, and data flows to improve operational efficiency and customer experience.
We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.