Customer Success Manager, SMB
Zocdoc · New York, NY · US
Sales
On-site
Dentist
Demand70
Career growth65
Healthcare fit65
Remote potential50
5-year outlook
Compensation typically includes base plus variable; advancement to senior CS, sales, or account management leadership is possible. Exact figures depend on location and performance.
Clinical license
Not required
Applicant reach
moderate
Seniority
mid
Employment type
–
Date found
2026-10-20
Intelligence details
Flexible work details
- Eligible countries
- United States
- Profession fit
- Dentist
- Rate period
- Hourly
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
Why this is worth applying to
Worth applying if you want to transition into health tech commercial roles and enjoy consultative sales; less ideal if you want to leverage clinical expertise directly.
Who should apply
Clinicians with interest in sales, account management, or practice growth; practice owners or managers; healthcare graduates seeking health tech entry roles.
CV angle
Highlight experience with provider practices, understanding of practice operations and patient booking workflows, relationship building, communication, and any sales or account management exposure. Reframe clinical work as insight into provider needs and practice growth.
Skills to highlight
- Account management
- Consultative sales
- Outbound outreach
- Relationship building
- Healthcare operations
- Practice management
- Data-driven decision making
- CRM
- Communication
- Objection handling
Role summary
Customer Success Manager for Zocdoc's SMB provider accounts, driving feature adoption, retention, and expansion through outbound outreach and consultative meetings with practices.
We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.