Senior Customer Success Manager, Enterprise
Sword Health · United States · US
Health Tech
Remote
Not yet analysed
Demand78
Career growth72
Healthcare fit74
Remote potential88
Salary band
USD 137k – 215k
5-year outlook
Senior enterprise CSM roles in digital health can lead to director/VP customer success or strategic account leadership. Pay is typically base plus variable and should be benchmarked against enterprise SaaS/digital health CSM compensation rather than assumed from this posting.
Clinical license
Not required
Applicant reach
moderate
Seniority
senior
Employment type
full-time
Date found
2026-10-18
Intelligence details
Flexible work details
- Engagement type
- Permanent
- Hours
- Full-time
- Eligible countries
- United States
- Rate period
- Annual
Listing via Himalayas.
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
Why this is worth applying to
Worth applying for clinicians with prior enterprise account management, benefits consulting, payer, or digital health customer-success experience. Early-career clinicians without commercial account ownership should likely skip.
Who should apply
Clinicians with health-tech/digital-health CSM, payer, benefits consulting, or employer-health experience; clinical leaders who have managed enterprise stakeholders, renewals, and data-driven value conversations.
CV angle
Translate clinical outcomes and stakeholder work into enterprise customer-success language: account planning, executive relationship management, renewal/retention risk, cross-functional leadership, claims/utilization/ROI analysis, and member engagement.
Skills to highlight
- Enterprise account management
- Renewals and retention strategy
- Executive stakeholder management
- Employer benefits and digital health domain
- Claims/utilization/ROI data analysis
- Cross-functional collaboration
- Customer risk planning
- Executive communication
Role summary
Senior enterprise customer success role owning 20-30 employer accounts at a digital health company, focused on retention, renewals, executive relationships, member access/engagement, and proving financial and clinical value.
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