Customer Success Manager, Enterprise
Heidi Health · London · AU
Posted 60+ days ago
Healthcare Consulting
Hybrid
Not yet analysed
Demand90
Career growth90
Healthcare fit85
Remote potential60
5-year outlook
Enterprise CSM roles in health tech typically command strong six-figure salaries with growth potential as AI adoption expands; exact figures depend on location and performance.
Clinical license
Not required
Applicant reach
moderate
Seniority
senior
Employment type
full-time
Date found
2026-08-26
Intelligence details
Why this is worth applying to
Highly relevant for clinicians with operational leadership, informatics, or quality improvement experience who want to influence healthcare transformation at scale. The role leverages clinical credibility and strategic skills without direct patient care.
Who should apply
Doctors, nurses, or allied health professionals with experience in NHS or health system operations, clinical change management, or healthcare consulting. Ideal for those who have led improvement projects or worked with executive stakeholders.
CV angle
Emphasize clinical workflow expertise, experience with multi-site rollouts, change management, and data-driven quality improvement. Highlight any prior work with NHS trusts or health systems, and quantify impact on patient outcomes or operational efficiency.
Skills to highlight
- Clinical workflow analysis
- Stakeholder management
- Change management
- Project management
- Data analysis and KPIs
- Executive communication
- Healthcare operations
- AI/health tech familiarity
Role summary
A senior Customer Success Manager at Heidi Health, responsible for strategic leadership of enterprise accounts (NHS trusts and private health systems) in the UK/Ireland, driving adoption, expansion, and renewal of an AI care partner platform.
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