Customer Service Representative (6-month Contract - Sep Start)
Collective Health · Lehi, UT · US
Posted 60+ days ago
Health Tech
On-site
Not yet analysed
Demand60
Career growth40
Healthcare fit45
Remote potential60
5-year outlook
This is an entry-level contract role at $19.80/hour, so near-term earnings are modest. However, it could serve as a stepping stone into health tech customer success or benefits administration roles, with potential for higher pay over time if converted or promoted.
Clinical license
Not required
Applicant reach
broad
Seniority
entry
Employment type
–
Date found
2026-08-26
Intelligence details
Why this is worth applying to
Clinicians may find this role useful as a low-barrier entry into the health tech/payer space, especially to learn about benefits and insurance. However, the pay is low and it's a temporary contract, so it's best suited for those seeking a foot in the door rather than a long-term career move.
Who should apply
Healthcare graduates, allied health professionals, or clinicians looking to transition into non-clinical health tech roles and willing to start at an entry-level customer service position.
CV angle
Highlight communication skills, empathy, ability to explain complex healthcare concepts, and any experience with patient education or insurance navigation. Emphasize adaptability and comfort with technology.
Skills to highlight
- Communication
- Empathy
- Healthcare knowledge
- Problem-solving
- Adaptability
- Customer service
- Technical aptitude
Role summary
A temporary Member Advocate Contractor at Collective Health, providing Tier 1 customer service to health plan members via phone and email, helping them understand and navigate their benefits.
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