Bilingual Customer Success Manager, TELUS Health's Employer Solutions
TELUS Health / LifeWorks · Montreal, Quebec, Canada · CA
Health Tech
–
Not yet analysed
Demand58
Career growth55
Healthcare fit55
Remote potential55
5-year outlook
Customer success roles in Canadian health tech typically offer a base salary plus variable pay tied to retention and renewals; growth depends on moving into senior/strategic account or team-lead positions. Exact figures cannot be assessed from this posting.
Clinical license
Not required
Applicant reach
moderate
Seniority
unclear
Employment type
–
Date found
2026-10-22
Intelligence details
Flexible work details
- Eligible countries
- Canada
Eligibility, licensing, and location restrictions can change. Always confirm details on the source posting before applying.
Why this is worth applying to
Worth considering if you are bilingual (English/French) and want a client-facing health-tech role, but the posting is too thin to judge fit, pay, or progression — request the full description before investing time.
Who should apply
Bilingual nurses, pharmacists, allied health professionals, and internationally trained clinicians with prior client-facing, case management, or patient-education experience who want to move into health-tech account management.
CV angle
Reframe clinical experience as client-service and relationship management: patient education and counselling becomes client communication, multidisciplinary care coordination becomes stakeholder management, charting/EMR use becomes CRM and documentation proficiency, and quality or audit work becomes KPI reporting. Highlight bilingual client support and any employer/benefits or wellness program exposure — do not claim sales or SaaS experience you do not have.
Skills to highlight
- Client relationship management
- Bilingual communication (English/French)
- Onboarding and implementation support
- Retention and renewal strategy
- CRM and documentation tools
- Stakeholder communication
- Health benefits and EAP/wellness knowledge
- Data-informed reporting and KPIs
Role summary
A bilingual customer success manager supporting employer clients of TELUS Health / LifeWorks, likely owning onboarding, relationship management, adoption, and renewal of workplace health and wellness (including EAP) programs. The posting contains no description, so duties and requirements are inferred from the title and company.
We publish our own intelligence summary, never the full job description. Always confirm details with the employer when you apply.