Director, Customer Service
Eucalyptus · Manila, Manila, Philippines · AU
Posted 60+ days ago
General Business
On-site
Not yet analysed
Demand70
Career growth75
Healthcare fit55
Remote potential20
5-year outlook
As a director-level role in a fast-growing health tech company, salary is likely competitive for the Philippines market, with potential for growth as the company scales. Exact figures are not disclosed, but leadership roles in this sector typically see strong compensation packages.
Clinical license
Not required
Applicant reach
narrow
Seniority
senior
Employment type
–
Date found
2026-08-26
Intelligence details
Why this is worth applying to
Clinicians with strong operations or management experience could leverage this role to transition into health tech leadership, especially if they have a background in patient experience or quality improvement. However, it is not a clinical role and requires significant non-clinical leadership skills.
Who should apply
Doctors, nurses, or allied health professionals with prior experience in customer service, operations management, or patient experience, and who are looking to move into a non-clinical leadership position in a digital health company.
CV angle
Emphasize clinical background as a foundation for understanding patient needs, quality care, and communication. Highlight any experience with process improvement, team leadership, and metrics-driven management, framing clinical roles as evidence of operational excellence and patient-centric thinking.
Skills to highlight
- Leadership
- Process improvement
- Quality metrics
- Team building
- Communication
- Healthcare knowledge
- Operational strategy
- Stakeholder management
Role summary
Director of Customer Service at Eucalyptus (Juniper), leading patient support operations in the Philippines. The role involves building and scaling support teams, implementing processes, and driving quality and performance metrics in a health tech environment.
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