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Customer Contact Director – Patient Operations

Eucalyptus · Manila, Manila, Philippines · AU

Posted 60+ days ago

General Business
On-site
Not yet analysed
Demand80
Career growth75
Healthcare fit65
Remote potential30
5-year outlook
Competitive for a director-level role in a fast-growing digital health company, with potential for equity and growth as the company scales.
Clinical license
Not required
Applicant reach
moderate
Seniority
senior
Employment type
–
Date found
2026-08-26

Intelligence details

Why this is worth applying to

Clinicians with strong operations and leadership experience could leverage their healthcare knowledge to excel in this role. However, it requires a proven track record in customer service management, so it's not suitable for entry-level candidates.

Who should apply

Clinicians with experience in patient care coordination, operations management, or leadership roles in healthcare settings.

CV angle

Highlight experience in managing patient-facing teams, improving patient experience, and scaling operations. Emphasize understanding of clinical workflows and patient needs.

Skills to highlight

  • Leadership
  • Operations Management
  • Customer Service
  • Patient Experience
  • Team Building
  • Process Improvement
  • Healthcare Knowledge
  • Data-driven Decision Making

Role summary

A director-level role to build and lead patient support operations in the Philippines for a digital health company.

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